Privacy Policy

Your privacy is important to me. Any personal information that I hold will be used solely by Lucy Dial for shipping and marketing purposes (as outlined below). I will not share this information with any other business, entity or person. I will hold your personal information in a safe, confidential and secure environment. If you object to your personal information being used in the way outlined in this privacy statement, please do not register your details with me.


Payment for purchases is done via PayPal (the world's largest secure online payment facility) and as such, any information you provide when paying will be stored by PayPal. If you have any concerns regarding PayPal, you should read the PayPal Privacy statement and terms and conditions at www.PayPal.com/uk/ before placing an order with me. Lucy Dial is not responsible for PayPal's operations, including but not limited to their information practices.


This policy may be revised over time. Any material changes will be effective only after I provide you by email with at least 30 days' notice of the amended Privacy Policy. I will post the amended Privacy Policy on my Website so that you can always review what information I gather, how I might use that information, and whether I will disclose it to anyone.


Children are not eligible to purchase my products online and I ask that minors (under the age of 18) do not submit any personal information to me or make any purchases.


If you send me correspondence, including emails and faxes, I retain such information in the records of your account. I will also retain customer service correspondence and other correspondence from Lucy Dial to you. I retain these records in order to measure and improve my customer service. I may, over time, delete these records if permitted by law.


I collect, store and process your personal information on servers located in the United Kingdom and operated and accessible solely by Lucy Dial. I use the information I collect about you in order 1) to provide my services and process your transactions, 2) to provide customer service, 3) to determine your eligibility to receive offers for special features or products, and 4) to improve my products and services.


Lucy Dial will not sell or rent any of your personally identifiable information to third parties. I will not share any of your personally identifiable information with third parties.


I communicate with users on a regular basis via email to provide requested services, and I also communicate by phone to resolve customer complaints or investigate suspicious transactions. I use your email address to send information about important changes to my products and services, and to send notices and other disclosures required by law. I also use your e-mail address to send out marketing communications including offers, newsletters and customer surveys.


If you have any questions about this privacy statement, my information practices, or your dealings with Lucy Dial, please contact me.